Order info

Shippng

CANADA, USA and WORLDWIDE.
WE COMBINE THE SHIPPING FOR MULTIPLE ITEMS.


We ship in 1 business days after the payment is received via Canada Post, UPS and DHL.
Delivery:
Canada - 2 to 9 business days
USA - 2 to 10 business days
International - 4 to 10 business days

We charge the real shipping cost. We combine the shipping for multiple items and we make a shipping discount. The shipping cost depends only of the total shipping weight, does not matter how many specimens are combined.

The Post Levels with different prices are:

 

up to 250gr

from 250gr to 500gr

from 500gr to 1000gr (1kg)

from 1000gr (1kg) to 1500gr (1,5kg)

from 1500gr (1,5kg) to 2000gr (2kg)

For all Canadian shipments from 50gr to 1000gr (1kg) the shipping cost rests the same 11.80 USD doesn't matter how many specimens are combined.

To China we ship via UPS only.

 

 

Payment

We accept PayPal.

We accept credit card payments through Square® payment processing platform https://squareup.com.

Visa, Mastercard, Amex, JCB, Discover credit cards; Visa debit cards; Google Pay are accepted.

 

 

Sale Taxes

For all Canada and Quebec sales the sale taxes are included in the price.

 

 

Guarantee and  Return

YOUR 100% SATISFACTION GUARANTEE.

If you are not happy with your purchase we will accept a return. Up to 7 days after you received the item please e-mail us to arrange the refund. We will refund immediately 100% your money upon receiving back the item. Return shipping will be paid by the buyer.

If a specimen is broken during the shipping we will make a refund.

We work very hard to give accurate and complete descriptions of each specimen. Our goal is providing the highest quality photos, giving a true image of the specimen without enhancement. You should realize that viewing a photograph of a specimen does not replace holding the actual specimen in your hand.

 

 

Customs/Duty Fees

The buyer is responsible for paying all associated customs or duty fees when minerals are shipped to foreign countries.

 

We reserve the right to refuse sales of any specimens.